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Services by Discipline

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Process Improvement

Process inventory, current state process mapping and analysis, future state process design and implementation,  process management, and operational metrics

Service Design

User research, usability review and testing, survey design and analysis, service design, UX/UI design, design sprint facilitation, ideation workshops, and service strategy

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Business Analytics

Data assessment, analysis, visualization, operational metrics and dashboard development, advanced analytics, and machine learning

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Project Management

Consulting, assistance, facilitation, and coaching on project selection, charter development, scoping, resourcing, scheduling, roles, and stakeholder management

Training and Coaching

One-on-one or team-based coaching and trainings (topics: process improvement, user experience design and research, service design, data practitioner,  project management)

Retreat and Workshop Facilitation

Strategic planning, meeting facilitation, workshop facilitation, design sprint facilitation, events, retreats

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