Services by Discipline
Process Improvement
Process inventory, current state process mapping and analysis, future state process design and implementation, process management, and operational metrics
Service Design
User research, usability review and testing, survey design and analysis, service design, UX/UI design, design sprint facilitation, ideation workshops, and service strategy
Business Analytics
Data assessment, analysis, visualization, operational metrics and dashboard development, advanced analytics, and machine learning
Project Management
Consulting, assistance, facilitation, and coaching on project selection, charter development, scoping, resourcing, scheduling, roles, and stakeholder management
Training and Coaching
One-on-one or team-based coaching and trainings (topics: process improvement, user experience design and research, service design, data practitioner, project management)
Retreat and Workshop Facilitation
Strategic planning, meeting facilitation, workshop facilitation, design sprint facilitation, events, retreats