Process Improvement
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Through a rigorous improvement discipline, we can support your organization in transforming processes.
Discovery
- Process inventory
- Process and data flow discovery
- Voice of customer discovery
- Pain point identification
- Process mapping
Analysis
- Workload/resource analysis
- Root cause analysis
- Resource assessment
- Organizational structure assessment
Design
- Control plan operations metrics setup
- Future state process design
- Key performance indicators identification
- Organizational design
- Business operational metrics development
- Proof of concept development
- Organizational roles and responsibilities definition
Implementation and Operational Support
- Process implementation support
- Proof of concept implementation support
- Process map updates
Continuous Improvement
- Improvement program development, setup, and ongoing management/support
Project Management of Process Improvement projects
- Project charter development
- Project selection
- Project scope definition
- Project resources identification
- Project schedule building
- Stakeholder management
- Full life cycle project management (initiation, planning, execution, monitoring/controlling, closeout for each project phase)
- Project roles and responsibilities definition
We'd love to speak with you about your project.